User Account Management

Learn about the basics of user account management in MediaFerry. Get details about how to sign-up for a new account, log-in using an existing account and other basic profile management information.

To get started, select the option from the list below:

How to log into an existing MediaFerry account?

  1. Open browser in your desktop, laptop or tablet, type your MediaFerry URL and press enter.
  2. The MediaFerry Login screen will open. Type your username and password in the login form. Check Remember Me box if you want your credentials to be saved and click Login to proceed.
Note: MediaFerry runs best on the latest versions of Google Chrome, Mozilla Firefox and Apple Safari.

How to create a new MediaFerry account?

  1. On the MediaFerry login screen, click Create an Account.
  2. A signup form will appear, enter your Full Name, current Company or Organization name you working with, select your Country, enter your valid email address, make a secure password, and click Sign Up.
  3. Once you successfully submit the details, you’ll receive a ‘Welcome Email’ with an activation link from MediaFerry on the email id you have entered, confirming the account creation. Click on that link, to confirm your account.
  4. Once confirmed, you can login to the system using your MediaFerry username and password.
Note: If your organization is already a customer of MediaFerry then depending on your account administrator settings, your new account needs to be manually activated and approved before it can be accessed.

How to manage your MediaFerry profile?

  1. On the MediaFerry menu page, visit my profile button on top right.
  2. The profile editing pop-up will open. In case you want to change your password, username or want to upload/edit your profile picture, do the required changes in the pop-up form.
  3. Also, if you want to receive daily summary email from MediaFerry, check the Send Daily Summary Email box to get daily activity report.
  4. You can also get a MediaFerry custom email address, by a click on "Get your MediaFerry email address now!" in the profile editing pop-up form.

How to reset Mediaferry password?

  1. To change your MediaFerry password, click here from the MediaFerry login screen.
  2. A password reset form will open. Enter your registered email address, and click submit to proceed.
  3. As soon as you submit your registered email address successfully, you’ll receive a password reset link within 30 minutes. Click on the link and you will be redirected to the password reset page. Enter your desired password twice, and click submit.
  4. Once password reset successfully, you’ll get a confirmation message. Your password has been reset!

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